Staff Access
Secure, frontend event attendee management for your staff without exposing your WordPress admin.
Built for attendance verification by volunteers and on-site event staff
Staff Access is built for organizations that need staff to manage check-ins and guest lists without ever touching wp-admin. Instead of sharing admin logins or creating risky backend accounts, you give your team a dedicated, mobile-friendly frontend portal designed specifically for event operations.
Staff log in using standard WordPress accounts, but they are completely locked out of the dashboard. Everything they need lives on the frontend: assigned events, attendee lists, and fast check-in tools.
The result is safer access control, faster door operations, and fewer mistakes on event day.
Why Use Staff Access?
Keep your WordPress admin private
Staff members are fully blocked from wp-admin. If they attempt to access the dashboard directly, they are automatically redirected to the frontend staff portal.
Your site settings, plugins, orders, and content remain protected at all times.
Control exactly what each staff member can see
Staff Access uses granular assignment rules so each user only sees what they are supposed to see.
You can assign staff access by individual event, by venue, or by event category. A venue manager can see all events at one location, while a volunteer may only see a single workshop or tournament.
This least-privilege approach reduces risk and prevents accidental access to unrelated events.
Run faster, safer check-ins at the door
Staff can check attendees in with a single tap. Status updates happen instantly without page reloads, keeping lines moving smoothly during peak entry times.
Clear visual indicators show checked-in tickets, cancelled orders, or failed payments so staff can make quick decisions without second guessing.
Works with all ticket types
Staff Access supports both WooCommerce tickets and Tickets Commerce tickets automatically.
Regardless of how tickets were sold, staff see a unified attendee list with consistent check-in behavior.
Search and verify attendees instantly
Staff can quickly locate attendees by name, email, ticket ID, or order number.
If a ticket has already been checked in, the system clearly displays its status, preventing duplicate entry or pass-backs.
Designed for phones and tablets
The interface is mobile-first. On smaller screens, attendee tables automatically convert into easy-to-read cards that work perfectly on personal phones.
No app installs, no updates, no training. If staff can open a browser, they can run check-ins.
Stay organized during live events
Active events and past events are separated automatically, keeping the staff dashboard clean and focused.
Staff can also filter events by venue or category to quickly find the event they are working right now.
See the details that matter
Beyond names, staff can view important attendee information such as ticket type, payment status, custom field data, and security codes.
This is especially useful for VIP access, special accommodations, or controlled entry events.
Built to work with The Events Calendar
Staff Access integrates directly into The Events Calendar ecosystem and respects your existing event data, venues, categories, and recurring events.
Who Staff Access is built for
Staff Access is designed for organizations that run staffed events and need secure, reliable door operations without expanding backend access.
It’s ideal for sports clubs, camps, tournaments, conferences, venues, schools, academies, community organizations, and any team that relies on volunteers or staff to manage event entry.
If you want faster check-ins, better security, and zero admin access risk, Staff Access fits directly into your workflow.